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DRF backup failures theresold

by kashyap in General
2 weeks ago
2 weeks ago
Hello Team,   Could anyone please let us know if the syslog threshold "DRFBackupDeviceError" is available for cisco unity connection.   Thanks, Kashyap.    
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  • CUC CLUSTER
Show results in replies (1)
  • Hi @kashyap,   All of the Syslog messages from all endpoints are stored in a single record...

Avaya CDR Retention

by Timon_Dennis in Collaborate
2 weeks ago
2 weeks ago
Hi, We will be onboarding some Avaya CMs into Prognosis for the first time.  I am familiar with how Prognosis handles the retention of our CDR for Cisco CMs and the ability to extend the defau...
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  • Avaya
  • CDR
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  • Scott, Thanks for the info on how Prognosis stores Avaya CDR and voice quality data.  I was ...

Unable to start Prognosis Service

by kashyap in Collaborate
2 weeks ago
2 weeks ago
Hello Team,   We are currently experiencing difficulties in starting the Prognosis service. The issue arose after the customer performed some server patching activities.   we have i...
  • Tags:
  • irpromgs.exe
  • Prognosis
Add categories:
  • irpromgs
  • irpromgs.exe
  • Prognosis
Show results in replies (1)
  • Hi @kashyap,   It's highly unusual for server patching to have removed an executable ...

What causes "TCP error 2 {0} Foreign tcp client" ...

by Sage LindaYu in General
2 weeks ago
2 weeks ago
What causes "TCP error 2 {0} Foreign tcp client" error message in wvlog.txt?   Example of the full message:   2023-05-20 12:02:48 00004600 IRNETRTR 00,1019 tcpic 07127 11.9.0 TCP e...
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  • wvlog error
Show results in replies (1)
  • Root cause: This error is normally triggered by a port scan or penetration test performed against...

Where Clause insert the Node Name

by Alain in Collaborate
4 weeks ago
4 weeks ago
Hello, I will like to add the Node Name or Meta Node or Source Node in a Where Clause Threshold like it is in the Displays. For exemple: The records NTFILDIR doesn't content the Node Name field...
Add categories:
  • Monitoring
  • Thresholds
Show results in replies (1)
  • It is also possible to add the Source Node name (extracted from the Nodes to Monitor configuration ...

Rename Prognosis server

by Alain in General
‎05-03-2023 06:15 AM
1 Kudo
‎05-03-2023 06:15 AM
1 Kudo
Hello, Is it possible to rename the Prognosis server or this will affect Prognosis.   Regards,
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  • general
Show results in replies (1)
  • Hi @Alain, The name for the Windows server can be changed with low impact on Prognosis Server. ...

Analyst PROBSUM severity

by Alain in General
‎04-14-2023 06:42 AM
‎04-14-2023 06:42 AM
Hello,   The Prognosis Analyst generate a problem Summary with a severity WARNING. I would like to know how to change the Analyst seveirty to INFORMATION.   Thnaks,  
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  • Analyst
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  • You can set the priority of a logg message with one of the following ERROR | WARNING | INFORMA...

Diagrams

by Torben-Lennartz in General
‎04-04-2023 03:01 AM
‎04-04-2023 03:01 AM
Hi there,   I'm trying to setup a statisic of successfull and failed calles with data from our callmanager. I added two combines to the display - one for the successfull calls and one for the...
  • Tags:
  • Diagram
Add categories:
  • Call Manager
  • Client
Show results in replies (1)
  • Hi @Torben-Lennartz, I think what you're trying to is possible, but you might need to create...

Oracle SBC 6350 compliant with prognosis 11.9 ?

by tony2beire in Collaborate
‎03-09-2023 01:17 PM
‎03-09-2023 01:17 PM
Hi to all,   Does anyone knows if the Oracle SBC 6350 supported ? The documentation shows only 6300.    Thanks for your comments.  
Add categories:
  • Session Border Controllers
Show results in replies (3)
  • ...racle SBCs with the same first 2 digits all used the same MIB. If the same holds true, the 6300 and 6...
  • Hi @tony2beire,   Beautiful and perfect solution to the SBCs being stuck in an Init state!...
  • Hi Scott, Thanks a lot for this precision. Btw, after configuring SBC as 6350 model, status in 'S...

Passing a variable to output message on NonStop

by smitty3501 in General
‎03-06-2023 08:36 AM
‎03-06-2023 08:36 AM
Trying to assign then pass a variable when I generate an alert.     NUMERIC mt10r50pos[0] := 0   IF @B24POS.RESPCODE = "050" SET mt10r50pos := @b24pos.trancnt END_IF ...
  • Tags:
  • BASE24
Add categories:
  • Prognosis 11.9
Show results in replies (1)
  • When you want Variables inserted into a string you need to use the SUBST command. Try changing ...
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