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05-16-2019
05:26 AM
Hi Guys, So we struggled this week to setup LDAP for our 2FA environment. It is running perfect now in QA , but we noticed that on the Prognosis Windows Client, that if the u...
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Monday
how to monitor Cisco Cluster server CPU and memory usage using Prognosis?
01-30-2019
11:26 AM
Hello All, Wondering if it's possible, and not service impacting, to create a Prognosis Database to collect the following AACC Records (AvayaContactCenterApplicationData/Skillset/Agent/Script). We'd...
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4 weeks ago
Does Prognosis for UC support any type of detection for a split brain condition in Cisco Unity Connection devices?
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05-06-2019
12:56 PM
A commonly asked question is: How can I utilize PAN lists with Transaction Surveillance (TSV) when I have PCI (6,4) masking enabled? As if I have PAN masking enabled, wouldn't my PAN list such as in...
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- TSV
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04-18-2019
05:29 AM
Is it possible to backup the file(s) that store any custom navigation views that were created in the Web Admin UI and then restore that file(s) following a re-install of Prognosis on the management n...
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04-29-2019
02:06 PM
How can I setup Transaction Manager for Base24 Classic and Base24-EPS in the same NonStop server?
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04-22-2019
07:39 AM
Hi All, I have been fighting with an issue for a couple of weeks now and I am hoping someone has some experience with this issue. I have set up email notifications and they queue up correctly but th...
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04-19-2019
11:46 AM
I'm trying to add a new user (as of done multiple times in the past), but I keep getting this error. How would I go about fixing this? We don't use PostgreSQL, but the service is running.
04-18-2019
05:40 AM
Is it possible to chagne the format that the date/time is displayed on the database replay button and slide ruler in the Prognosis WebUI? When using the database replay function in the WebUI ma...
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