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how to drill into Cisco Meeting Server (CMS) call legs and voice quality that is new in 11.5?

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Community Manager

how to drill into Cisco Meeting Server (CMS) call legs and voice quality that is new in 11.5?

how to drill into Cisco Meeting Server (CMS) call legs and voice quality that is new in 11.5?

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Community Manager

Re: how to drill into Cisco Meeting Server (CMS) call legs and voice quality that is new in 11.5?

 Here is a short video on Prognosis for Cisco Meeting Server monitoring and navigating into call legs and voice quality metrics.

 

 

Steps in this video:

1. Navigate to Cisco Meeting Servers

2. All Cisco Meeting Server Clusters

3. CMS of interest:
- Select in dashboard or expand in navigation pane

note the same options in the Navigation as are in the Overview dashboard:
- Calls,
- Components,
- Cluster,
- LDAP,
- Licensing,
- Certificates,
- Vendor
- Alerts,
- Syslog

4. Collapse navigation for more screen space for dashboards if necessary

5. Calls Central

- > Calls last 15 minutes,

Call Legs

Historical

 

6. Historical Call Legs

7. Back Replay
(15-minute chunks)

8. Stop (see some poor call metrics)

9. Export to Excel - calls in a specified 15 minutes interval

Slide player up and down

10. Call Leg Details

11. Call Quality
~
Replay the call

 

 

Blog: Prognosis 11.5 - Unified Communications updates

Prognosis 11.5 is now available. This update streamlines management and administration to reduce operations costs. Expands monitoring and insight for Cisco video conferencing systems, and improves visibility, monitoring, troubleshooting, and end-to-end performance insights to ensure an overall quality of experience for UC users and meetings.

Read blog