UCCE-Device-Alerts Device Low Disk Space DISKTYPE in alert appears only as hr and does not match

Highlighted
05 Base Camper

UCCE-Device-Alerts Device Low Disk Space DISKTYPE in alert appears only as hr and does not match

A few months back, I set up conditions to exclude the DVD ROM drives on UCCE servers by excluding a specific DISKTYPE value.  Recently, I notice that all disk types are displaying as "hr" and do not match any of the criteria for the DISKTYPE values as specified in the HostResourceMIBStorage record. 

 

Previously the DVD-ROM drive returned as a value of hrStorageRemovableDisk or hrStorageCompactDisk when the WHERE clause analyzed the criterion.   It appears that the value is no longer visible for DVD-ROM and instead the value returns as "hr".   

 

Has anyone else seen this behavior and could it be related to the newer patch levels?

1 REPLY 1
Highlighted
Community Manager

Re: UCCE-Device-Alerts Device Low Disk Space DISKTYPE in alert appears only as hr and does not match

Hi, Either UCCE is failing to send that SNMP entry correctly (an SNMP walk would confirm) or, to check the Prognosis data, if you create a simple display in Prognosis client of all the fields in that record does the string appear in another field?
HTH
Webinar: Keep the modern workforce connected

Unified Communications has always been an important part of companies' digital transformation efforts due to its ability to enable rich virtual collaboration and communication. But with COVID-19, we've reached a break-through point.

Join Bill Haskins, Sr. Analyst & Partner, Unified Communications at Wainhouse Research, and John Ruthven, CEO at IR discuss UC challenges companies are experiencing due to the COVOID-19 crisis.

Join webinar