The report that we get when drilling down on TG usage, is the value in the 'usage' field showing CCS(call centum seconds)?
It would be more useful if this could be calculated into a actual percentage figure so you can see peak occupancy for the last 24 hours? I am assuming prognosis derives this from the 'list meas' command?
The Avaya Trunk Group usage value is in CCS.
The data in the Display/Dashboard is from Avaya Communication Manager SAT command 'list measurements trunk-group...'
Using the percentage used vs total CCS usage seems like a good idea. I'll send the suggestion to the Product team, but a request from a customer will have more weight.
There are a few options to have Prognosis present the used percentage in a Display/Dashboard:
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