Reporting Calls_by_Category doesn't match SfB Monitoring Reports

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05 Base Camper

Reporting Calls_by_Category doesn't match SfB Monitoring Reports

I am trying to get some reporting, but I am not sure which source to believe.

If I use Monitoring Reports from the SQL reporting database and look at Peer-to-Peer Activity Summary Report I get the following

WeeklyTotal peer-to-peer sessionsTotal peer-to-peer IM sessionsTotal peer-to-peer IM messagesTotal peer-to-peer audio sessionsTotal peer-to-peer audio session minutesAvg. peer-to-peer audio session minutesTotal peer-to-peer video sessionsTotal peer-to-peer video session minutesAvg. peer-to-peer video session minutesTotal peer-to-peer file transfer sessionsTotal peer-to-peer application sharing sessions
5/27/2018170991297584874243693963.865975712.83528418
6/3/20181883314811881372197108944.96463477.54634436
6/10/20181756814125869012034111055.463553415.26604420
6/17/2018182731503092367195897424.985664911.59472449
6/24/20182089616817101919237198054.14554818.75684577
Total92669737584541981099650942 2512768 29222300

However if look CDR Summary overview I get these totals (I'm only looking at calls)

Series NameLegend ContentTotal
ALL_internal_numberofinternalcalls Internal3328
ALL_inbound_numberofinboundcallsInbound10559
ALL_outbound_numberofoutboundcallsOutbound4310
ALL_transit_numberoftransitcallsTransit402
  18197

The numbers do not add up, or I am missing understand one of the reports.

No such things as problems, just complex answers.
1 REPLY 1
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Community Manager

Re: Reporting Calls_by_Category doesn't match SfB Monitoring Reports

'CDR Summary overview' might be a Cisco report? SfB does not have CDRs or a report of this name.

Also, what version of Reporting?

HTH

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