Path Insight - How can I rescan the device description

IR Partner

Path Insight - How can I rescan the device description

Hi Community,
after a firmware update of a Cisco Catalyst L3 switch the WEb GUI still shows the previous old internal device description of the device. However, the operating time of the device is shown correctly. How can I update this information manually or automatically without restarting Path Insight?


A restart of the Path Insight helped. But I would expect an autonomic rescan here.


Community Manager

Re: Path Insight - How can I rescan the device description

Hi Bernd,


Here's a short video on re-running the Quick Config Wizard to rescan the network that should make Path Insight pick up the changes in networks / network devices.




Steps in this video:

1. run the Quick Config Wizard on the Path Insight server console.

2. add network IP address range if necessary.

3. Wait for the scan to complete. This will take a while - have a look at teh system time in this video to get an indication.

4. Back in Path Insight web pages, it should automatically refresh and you're good to go.


Tags (1)
Webinar: Keep the modern workforce connected

Unified Communications has always been an important part of companies' digital transformation efforts due to its ability to enable rich virtual collaboration and communication. But with COVID-19, we've reached a break-through point.

Join Bill Haskins, Sr. Analyst & Partner, Unified Communications at Wainhouse Research, and John Ruthven, CEO at IR discuss UC challenges companies are experiencing due to the COVOID-19 crisis.

Join webinar