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Cisco Telepresence is showing unlicenced

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Cisco Telepresence is showing unlicenced

Hello Team,

 

Cisco Telepresence central is showing is unlicenced in my prognosis . Recently i have upgraded to 11.4 version.  Can any one tell why it is showing unlicenced. we purchaced all the licences from IR. How can we resolve this?

 

tele presence unlicenced.JPG

 

 

 

 

 

 

 

 

Regards,

Phani

2 REPLIES 2
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Community Manager

Re: Cisco Telepresence is showing unlicenced


@PhanindraAtchi wrote:

Hello Team,

 

Cisco Telepresence central is showing is unlicenced in my prognosis . Recently i have upgraded to 11.4 version.  Can any one tell why it is showing unlicenced. we purchaced all the licences from IR. How can we resolve this?

 

tele presence unlicenced.JPG

 

 

 

 

 

 

 

 

Regards,

Phani


Hello Phani,

 

For an issue such as this I think it would be best to log a case with the IRFAX attached so we can confirm whether you are license for Cisco Telepresence, the required license code for that prduct is CTS. You can send me an email once you have logged the case and I can grab it. 

 

Thank you.

If my answer helped you today, please give my post a like and be sure to mark the 'Accept Solution' button to help others find the answer!
Cheers
Levon Lyons
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Community Manager

Re: Cisco Telepresence is showing unlicenced

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