Attempting to document by what method several of the Cisco Call Manager records we utilize for monitoring and alerting out of Prognosis are collected. This helps us to get a better understanding of how and how often the data is collected. Unfortunately, this is not available in any of the Prognosis documentation for the most part as most of the records simply reference “the record is available from Cisco cluster nodes”. Is it possible to provide how the below Prognosis record are collected? Not looking for specific OIDs, queries, etc., but rather just by what method (SNMP poll, SQL query, perfmon query, etc.):
Adding this information to vendor documentation in the future across all vendor records would be extremely useful.
Solved! Go to Solution.
CallManagerApplianceService CMASRVCE Scraper
CallManagerApplianceCallManagerPerformanceStatus CMAPERF Perfmon
CallManagerApplianceProcess CMAPROC Perfmon
CallManagerApplianceProcessor CMACPU Perfmon
CallManagerApplianceReplicationStatus CMAREPS Perfmon
CallManagerApplianceCallManagerSummaryStatus1 CMASUM1 Perfmon
IpTelephonyGenericRecord IPTGEN Perfmon for Contactability, SQL for total endpoints, SNMP for endpoints up, down, etc
A more overall picture for collecting metrics from Call managers:
Having looked at the planning phase in session one of this series, we will turn our focus to the readiness phase. The all important technical capabilities assessment, ensuring the network, endpoints and users are adequately prepared for the move.
Hear first hand from IR's Global Head of Information Systems and Technology, Jason Schwendinger, on how he has been tackling these issues.Join webinar