I am quite new here and I am facing my first IR issue.
I configured some CUCM clusters. My reports "Server performances" shows me adequate datas but Server Availability are completely empty.
I try to understand why
Would someone have an idée on this and a strating point to investigate ?
WebUI Server Availability Report is based on AVMON records generated from threshold 'cmaServerAlerts', conditions 'CmaServerDown' or 'CmaCallsRejected' respectively.
If this threshold is not started, you can start it from WebUI / Administration page, under the CUCM cluster, tick "Start standard databases and thresholds". then click Update.
You can find more details in Online Help:
Thank you Linda,
Well, your links do not work but I suppose youa re speaking about https://help.prognosis.com/prognosis/116/threshold-cmadevicealerts-13601976.html
About he webui, perhaps I am looking wrong, but this interface gives me nothing. Is there a way to start that DB from the 80's style application ?
Having looked at the planning phase in session one of this series, we will turn our focus to the readiness phase. The all important technical capabilities assessment, ensuring the network, endpoints and users are adequately prepared for the move.
Hear first hand from IR's Global Head of Information Systems and Technology, Jason Schwendinger, on how he has been tackling these issues.Join webinar