I've seen other posts mentioning that you can only get full CDR data for about 2 days, which is the same thing I see when I scroll back the bar under a phones' recent calls, for example. How can I lengthen this to say, 30 days? Even if its not easily exportable anymore ... just not have the data get lost after 2 days is what im looking for.
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The CUCM CDRs are stored per cluster in a Database Collection with the following naming convention: 00xxdClusterName-Calls. The Calls Database Collections are set to purge CDR data after 2 days or 4096MB, whichever is reached first.
Use the following to update the Calls Database Collection retention time and size as desired:
You can extend the calls database.
In the GUI if you go to the bottom left, expand databases, find Cluster-Calls, right click it, properties, click OK. Next in the top tool bar click the database with a C in it when you mouse over it says "Create New Collection Document" Click the Storage Tab then you can change the Wrap Preferences for size and duration. Then click Start. When you do this just be mindful of your databases sizes and when they might wrap.
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