B179 SIP Phones - RTCP

IR Partner

B179 SIP Phones - RTCP

Hi All,

 

I have finally managed to tie down Avaya and it apears the B179 SIP model, although allows you to configure an RTCP collector for monitoring, it's not actually supported. However, a newer release is due on the roadmap for a later 2.5 FP release which apparently will support RTCP.

 

It's also been confirmed that the B189 model(H.323) DOES support RTCP and should work with Prognosis.

https://support.avaya.com/ext/index?page=content&id=FAQ108868

 

Thanks

1 REPLY 1
Community Manager

Re: B179 SIP Phones - RTCP

Hi Jon,

 

Thanks for sharing out this very useful new info from Avaya about the B179 (RTCP support on Avaya roadmap for a later 2.5 FP release ) and the B189 model(H.323) (does RTCP already).

 

Just so everyone is on the same page here's the Online Help article for getting started with enabling RTCP from Avaya SIP Phones.
Prognosis for Unified Communications > Avaya Aura Communication Manager > Configuration > Avaya Setu...

 

Another thing to make sure of is that Prognosis is monitoring the Session Manager that the SIP phones are registered to. Prognosis should accept the received RTCP packets if it can associate them with the Session Manager.

 

HTH

Webinar: The Journey to Microsoft Teams - Readiness Phase (part 2)

Having looked at the planning phase in session one of this series, we will turn our focus to the readiness phase. The all important technical capabilities assessment, ensuring the network, endpoints and users are adequately prepared for the move.

Hear first hand from IR's Global Head of Information Systems and Technology, Jason Schwendinger, on how he has been tackling these issues.

Join webinar