Showing results for 
Search instead for 
Did you mean: 

Account with Prognosis WebUI Admin access was deleted

05 Base Camper

Account with Prognosis WebUI Admin access was deleted

Hi, Prognosis 11.2 sp4.  The domain account used to build and configure Prognosis was deleted from AD.  I need to give Prognosis WebUI Admin page access to another account.  Right now the account we need to promote only has System View access.  Can I do this outside of the Security/Navigation WebUI pages?

Tags (1)

Re: Account with Prognosis WebUI Admin access was deleted

Hello Nicole,


It sounds like this environment is using the Web UI Role Based Security, and the current user has been restricted from Admin access.


There are some backend tools that can be used to either update or default the Role Based Security settings to allow the desired access for the account now in use.


Given the sensitive nature of access and security items, it is best to open a Support case to troubleshoot this issue directory with you.


Thank you,

Scott Baldwin


Webinar: The Journey to Microsoft Teams - Readiness Phase (part 2)

Having looked at the planning phase in session one of this series, we will turn our focus to the readiness phase. The all important technical capabilities assessment, ensuring the network, endpoints and users are adequately prepared for the move.

Hear first hand from IR's Global Head of Information Systems and Technology, Jason Schwendinger, on how he has been tackling these issues.

Join webinar