cancel
Showing results for 
Search instead for 
Did you mean: 

As a service provider I want to add a user into one Customer in UC Assessor

Community Manager

As a service provider I want to add a user into one Customer in UC Assessor

As a service provider I want to add a user into one Customer in UC Assessor. How can I do that through the UCA interface?

1 REPLY 1
Community Manager

Re: As a service provider I want to add a user into one Customer in UC Assessor

Here's a short video on how to add a user into one Customer in UC Assessor.

 

 

Steps in this video:

1. uca.prognosis.com in the web borwser
2. Login: email address
3. Switch tenant if necessary if you're in multiple.

4. CLick "< Customer" if necessary to go back to the Service Provider level.

5. Select the Customer that the user should be added into;

6. Account, Users, New User.
7. Role selection: Administrator, Operator, or Read-only Operator
8. * The added User will receive an email from Prognosis that they need to respond to to finalise theor access into UCA assessor.
*There is no limit as to how many users can be added. Licensing does not impose any limit on numbers of users in UC Assessor.

HTH

 

User role permissions.png

Tags (1)
Blog: Path Insight key 11.5 release highlights

The latest version of Path Insight is now available together as part of the Prognosis 11.5 release, and contains a lot of exciting updates that can be used for deeper dive network troubleshooting. In this blog post we cover some of the key highlights in the latest version of Path Insight.

Read blog
Top Liked Members