Internal program error - Error deleting audit log file during a rollover

[Igor_Silc]

Environment:

- NonStop L20.05.00

- Prognosis 11.7 patch 1

I found this error in the Prognosis error log (wvlog file) while restarting the prognosis:

2021-01-22 14:13:11 00001031 IRPROMGR 00,527 promgrp 10746 11.7.0
Prognosis shutdown Node: PROGNOSI.MANAGER, Shutdown Type: Warm

2021-01-22 14:13:16 00000000 IRNETRTR 01,704 xlogp 00095 11.7.0
Internal program error - Error deleting audit log file during a rollover
(XcHFileDeleteFile) [d0601400]: "2021-01-22
14:13:11.120253","\PERUN","PROGNOSIS","Shutdown","Warm","PROGNOSI.MANAGER","\PE
RUN","",""

2021-01-22 14:13:35 05452050 IRPROMGR 00,917 scnfdfpp 01163 11.7.0
Error accessing static conf definitions DB $DATA16.PRGN.wvconf

2021-01-22 14:13:59 00001030 IRPROMGR 00,917 pcnfmgrp 00273 11.7.0
Prognosis started successfully

How to solve this problem?

Regards,

Igor

[David_Sun]

Hi Igor,

The "Error deleting audit log file during a rollover" could be related to the disk utilization of the server, as a result Prognosis was unable to delete the log files. Investigation will need to be performed and the irfax reviewed. Please log a support case with the irfax, our support team will analyze it.  

Thanks

David

[Igor_Silc]

Thank you David!

I will open a case ...