Can you please assist us on subject issue immediately.
What is the maximum memory that can be configured for below process ?
Case 00043846 has been raised for below issue.
- TPS,APPROVAL_DECLINED PERCENTAGE Trend Graph was intermittently disconnected has been logged [re
2020-02-05 17:11:20 00004011 netrtrp 00090 IRNETRTR 11.5.0 003396 - MEMORY LIMIT EXCEEDED
2020-02-05 14:25:56 00004011 pqlserve 00294 IRPQLSRV 11.5.0 005976 - MEMORY LIMIT EXCEEDED
SET MEM-SIZE ( irPQLSRV.EXE, 4096 )
SET MEM-SIZE ( IRNETRTR.EXE, 4096 )
Thanks & Regards
A memory limit of 4096 for the IRPQLSRV and IRNETRTR is typically more than sufficient for most Prognosis environments. If this memory limit is being exceeded, then further investigation with a Support Engineer is very likely necessary.
The memory limit of these 2 Prognosis processes is limited by the following:
The notes in case 43846 show this issue is being addressed directly with a Support Engineer. Please continue to work with them to isolate the cause of these 2 processes using more than the 4096MB of memory.