Blackout time configuration for Display or threshold

[G_Prasad]

Hi Team,

I have created an Threshold and some displays with visual alerts on the basis of TPS,approval,decline,timeout and reversal counts. Now I want it to be activated/dynamic for particular time period only.

For example: Visual alert/thresholds are configured on approval%, if approval% is less than 70% then it should trigger an alert. But in night time, transaction volume is very less so even if there is only one transaction which got declined due to genuine reason it triggered and alert.

For now I have add an additional condition of TotalTransactionCount > 10 but it is not fulfill my requirement. It is temporary workaround.

Can we mention some blackout time in which these alerts have different criteria.

Thanks in advance.

[MatthewWormald · Accepted solution]

Hello Prasad,

If you'd like to have two different types of logic for the same record, one way you can do it is to create two thresholds:

1. Create two thresholds

2. In the "Schedule" tab of the first threshold, set it to operate only during daytime hours

3. Adjust the where clause in the condition appropriately for your daytime preferences

4. In the "Schedule" tab of the second threshold, set it to operate only during nighttime hours

5. Adjust the where clause in the condition appropriately for your nighttime preferences

In this manner you can have different firing conditions for different times of day.

HTH,

-Matthew

[G_Prasad]

@MatthewWormald 

Thanks for your quick response on my post.

For threshold, we can set it up but can we do the same confguration for visual alarm in display?

If yes, how? also if possible brief me about Date Time function present in where clause window of visual alarm.

Thanks in advance.

[MatthewWormald]

Hello Prasad,

Unlike thresholds, displays (and therefore their features such as visual alarms) don't adapt to times of day.

Howerver, it might be possible to achieve what you're trying to do or something close to it by using time as part of the where clause that is used in the display. For example, by using the StartOfDay function so that the where clause only matches at a certain time of day.

Here's the documentation:

Home > System Functions > Where Clauses > Date and Time Calculations > Date and Time Calculations

If it isn't sufficient for your needs or you'd like assistance in configuring it, please lodge a ticket via the support portal as this will likely need to be referred to your account manager (for training/a quote).

HTH,

-Matthew

[Scott_Clement · Accepted solution]

Hi Prasad,

If you're attempting to build this yourself, the following information might also help create the visual alarm:

1) Right click on the window of a tabular display window you want to add a visual alarm to and select 'Properties'.
2) Select 'Presentation' then 'Visual Alarms'.
3) Click '+' to add.
4) Add the where clause for the condition you wish to alarm on.
- To make the alarm time sensitive, you need to include a calculation based on the current time and the period you want the alarm to apply to. I did a little experimentation and found the following would work in the lab. In your where clause, you'll prefix the time based calculation with your own. To test, I was using the NTPROCESS record and using a simple 'BUSY > 1 AND (CurrentTime > (StartOfDay + 3240000) AND CurrentTime < (StartOfDay + 6480000))

The values added to start of day are in hundredths of a second. With these, this visual alarm will only trigger between 9am and 6pm.
6) With the where clause set, you would click on 'Alarm' and format the cell or row you would like to apply it to when met.

One thing I'd also mention is the order the visual alarms are listed is important! It processes these from the top down, so if you have multiple, you might sometimes get unexpected results.

Click OK and make sure you Save a copy of your document. If you're modifying a packaged display, I would also recommend saving it using a different name to also avoid overwriting during patch or upgrade.

I'll put together a short video to try and demonstrate this.

Also a cheat-sheet to help calculate the values to use that might come in handy:

Hour	(Hundredths Sec)		Min	Hundredths
1	360000		5	30000
2	720000		10	60000
3	1080000		15	90000
4	1440000		20	120000
5	1800000		25	150000
6	2160000		30	180000
7	2520000		35	210000
8	2880000		40	240000
9	3240000		45	270000
10	3600000		50	300000
11	3960000		55	330000
12	4320000
13	4680000
14	5040000
15	5400000
16	5760000
17	6120000
18	6480000
19	6840000
20	7200000
21	7560000
22	7920000
23	8280000

[JP_Toutenhoofd]

Hi, I had the same need for Thresholds and Visual-Alarms.
I took it a step futher, because your next problem will be to keep the Threshold-values in sink with the Visual-Alarms.

So, I created a set of #Prompts: #TH_TPS_Day and #TH_TPS_Night.
Next, in Threshold and Visual-Alarm for day I used : TRANCNT <  #TH_TPS_Day

Hope this helps.

[Scott_Clement]

This is a short video that demonstrates how to create a time based visual alarm in a display