Prognosis for Cisco UC has been around for over 18 years, lots and lots of little features have been added over the years. All of these are based on real customer requests for real situations where adminstrators need to handle and resolve. Here are three recent enhancements made in Prognosis 11.3 - 11.5 which might make your life easier in case you are not aware.
At CLUS 2017, during the PSOCOL-2008 session on 'What's new across the Collaboration Solution Release', Cisco acknowledged they will be phasing out various old TelePresence infrastructure items like; TelePresence Server and Conductor, replacing it with Cisco Meeting Server. With Prognosis 11.5, customers with the 'Room Based Video Monitoring' module will be able to start monitoring Cisco UC: Cisco Meeting Server (CMS) and TelePresence Management Suite (TMS).
As part of the Cisco SolutionsPlus program Cisco channel partners and sales teams can select and sell IR Prognosis solutions for UC, Video Conferencing, and Contact Center in the Cisco SolutionsPlus program.
IR Prognosis solutions complement and enhance Cisco’s collaboration solutions by providing real-time performance management, monitoring, optimization, troubleshooting and analytics to help deliver a superior user experience for all users.