cancel
Showing results for 
Search instead for 
Did you mean: 

Display not showing all interval data

Highlighted
05 Base Camper

Display not showing all interval data

I have a display that shows the requested info properly when I use a 10 second interval, but when I set it to a 5 minute refresh interval it still only shows the last 10 seconds.  I'm sure this is a simple setting that I'm just missing, but would appreciate any guidance.

Tags (1)
4 REPLIES 4

Re: Display not showing all interval data

@Joshua_West,

 

Please let me know what the long/short name of the record you are trying to access? Then I may be able to identify if you are seeing the expected behavior or not. Please note that for some records, refresh interval is not controlled by the display, rather it is set in the solution and may be configurable via ini file.


If my reply answered your question please click on the 'Accept as Solution' button to help others find the answer.
Thanks,
Shoaib
05 Base Camper

Re: Display not showing all interval data

Postilion Transaction Manager (PTRANMAN)...I believe that's what you were asking for.

Re: Display not showing all interval data

@ChristopherS

 

do you know if collection interval is hardcoded to 10 sec by default? So even if the refresh interval is changed in GUI, it still shows 10 seconds worth of data.


If my reply answered your question please click on the 'Accept as Solution' button to help others find the answer.
Thanks,
Shoaib

Re: Display not showing all interval data

@Joshua_West

 

Josh,

I believe PTRANMAN 'may' be hard coded at 10 seconds and there are a variety of limitations around that older version of Postilion transaction monitoring.. and this may be one.. it is probably one of many reasons we are encouraging Postilion customers to upgrade to our standard Financial Transaction Manager (FTM) record for transaction detail "TRANDET" and with user definable Summaries and in 11.4+ being able to add RTF fields to the user fields FLD01->FLD20. 

 

Christopher

 

CC: @Shoaib_Dilawar


If my answer helped you today, please be sure to mark the resolved button to assist others.

Christopher R Souser - Sr. Services Solution Engineer, Payments & Infrastructure – MSci. PA, CISSP, ITIL.
Blog: What Optimal Transaction Performance Means

A number of our customers use Prognosis to monitor the health of their payment systems. As part of this, they monitor the transactions flowing through the system ...

Read blog