Some ticketing systems also allow Prognosis to feed new tickets the following aways:
1) SNMP (configurable in Analysts & Thresholds)
2) Email (configurable in Analysts & Thresholds)
3) SOAP (consulting solution)
4) Batch File Export that the third party app or another service like FTP picks up.
5) .. like Shoaib mentioned using RestAPI.
Knowing more details about AskNow would be useful, a quick google search turned up Psychic Readings site so probably not what you are wanting to feed your tickets to.. :-) lol.
Christopher
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Christopher R Souser - Sr. Services Solution Engineer, Payments & Infrastructure – MSci. PA, CISSP, ITIL.