Prep for Kari's law

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Prep for Kari's law

While at the Summit, there was a dashboard that Texus Tech was using for the 911 calls to ensure the 911 dispater was provided the correct location of the caller.

 

We are a contact center, but need to do something similar to ensure we're in compliance once Kari's law takes affect.  Wondering if I could get a walk through of how you guys set that up?  Are you Cisco?  Avaya?  Other? 

 

Thanks! 

 

Anna

2 REPLIES 2
05 Base Camper

Re: Prep for Kari's law

Hi Anna!

 

Im sorry we didnt get to meet at Summit, but I would be happy to share with you how we put together a few displays in order to notify our local dispatch as to when a 911 call was placed but also to make sure that during future endpoint deployments are in compliance with Kari's law before a user can sit down and use the phone.

 

-Manny

05 Base Camper

Re: Prep for Kari's law

That would be amazing!  I'll PM you a few times next week that we're available to chat and see if we can't work something out.

 

Thank you so much!! 

 

- Anna