I've always been impressed with IR's ability to enhance their summit YOY, and was very curious to see how the summit would tranform this year going virtual.
I think seperating the technical sessions as on-demand learning from informative sessions (roadmap, product disccussion, etc.) was an interesting approach, and allows for a leaner summit for those who are not technical administrators, while enabling admins and consumers of the solution to deeper dive in learning the product.
I also like that IR is having some folks from Avaya (Jerry Rubino) and Cisco (Mark Nash and Mark Ayres) speak.. Having representation from 2 of IR's core supported solution vendors was always something I felt was needed in the past. If you didn't hear Bill Haskins from Wainhouse Research speak last year, be sure not to miss it. He's well worth listening to.
I personally would like to see the On-Deman technical sessions be made available from IR-Connect going onwards (available to all IR customers), and that this knowledge deep dive can be buitl on with new content being added.
I also want IR to see about recording demos, product walk throughs; perhaps some e of that will come in the weeks ahead.
I look forward to re-connecting with IR and the many IR customers I've met regularly over the years in person going forrwad.. But for now, I look forward to the virtual summit... err. IR Connect