static configuration request rejected

[Rick_Target]

I have recently started receiving these error messages when trying to stop or start configurations via the Windows Client.  We are seeing this on both our older 9.1 version as well as our current 11.4 version.

Any ideas or has anyone else run across this?

Thanks

[Shoaib_Dilawar · Accepted solution]

Hey @Rick_Target

Is it for every conf? Do you get any wvlog.txt entries? How is your SECURITY conf configured? Any screenshot you can share would be helpful.

[Rick_Target]

Hi Shoaib,

Thanks for your suggestions and I apologize for the delay in getting back to you.

To answer your questions:

1. Yes there is a wvlog.txt file but there is no information from 06/06 which was the date I last tested this.
2. Security Conf was migrated from version 9.1 to the 11.4 install.  I also logged in as SUPER.SUPER with the same results.
3. Attached is a screen shot of the windows client pop up.  It appears when trying to stop any of the Configurations.

Thanks for your assistance!

Rick

[Shoaib_Dilawar]

Hi @Rick_Target,

From PROGNOSIS Event History dialog, what other information it provides?

[Rick_Target]

Thanks!  We may be getting somewhere.  The error is clearly called out in the below screen print.  I guess I'm confused on why SUPER.SUPER wouldn't have access.  

Based on the error message do I just need to comment out the Revoke stanza to get passed this?

[Shoaib_Dilawar]

@Rick_Target I'd say either exclusively GRANT access to your user and see if that helps, or as you said, may be comment out the REVOKE to get pass this.

[Rick_Target]

I removed the Revoke and verified that the Grants are already in place for my ID.

This is a snipit of the Security Configuration where my ID is SUPER.SPRDG0

There are no Revoke commands in the configuration.

! Configurations
!-----------------------
! Allow any user in the SUPER group from any node to start / stop any configuration.

GRANT  (CONFIGURATION, \*, SUPER.SPRGD0)

[Shoaib_Dilawar]

does this change anything?

GRANT  (CONFIGURATION, *, SUPER.SPRGD0)