Is there a way to manually upgrade Prognosis? We have a corporate environment with tight security requirements and manual steps should help give us more visibility through an upgrade, to refine our anti-virus and file system permissions as required - backup, uninstall, pre-create folders and set permissions, install new version, restore, patch?
Solved! Go to Solution.
Yes you can! There is a manual upgrade procedure in Online Help documentation here:
And if need to pre-create folders to set file system permissions and anti-virus exclusions before the install then an unattended command line install command can do this:
Here is a short video example of how to do this kind of manual upgrade (from 11.3 to 11.5 in this example):
Steps in this video:
a- Latest patch is installed;
b- Generate a new irfax, copy it to C:\MyBackup
c- copy license file Prognosis\Server\Confguration\license to C:\MyBackup\
d- From Community download to C:\Installer\
>- installer of new version to C:\Installer
>- patch of new version to C:\Installer
** license version matches or higher than the version we want to upgrade to? Otherwise need to request a new license from IR account manager in order to proceed.
For more see Upgrade Checklist in teh online Help documentation of the new version to be upgraded to:
Deployment and Installation > Installation > Server on MS Windows > Upgrade Installation > Upgrade Checklist
Then, upgrade using the Steps in this Help article:
"Deployment and Installation > Installation > Server on MS Windows > Upgrade Installation > Manual Upgrade Procedure"
Step 1: extract installer
Step 2: Cancel Setup.
- rename Prognosis\backup_restore
- copy installer-extracted backup_restore to Prognosis\
Step 4: run PrognosisBackup.bat
- from Command Prompt with
- Run as Administrator
- large screen buffer height (to save command line logging)
- Save command line logging to file (in case needed for trouble shooting);
- Copy PrognosisBackup-yyyy-mm-ddThh.mm.ss
- Find what components were installed
find "PROPERTY CHANGE: Deleting FEATURE_" install.log
[Delete any remaining folders]
Precreate folders, and set permissions - in this example video give 'Full Control' to 'Users'
Install new Prognosis version using commands:
cd "C:\Installer\Prognosis11.5.0\" msiexec /passive /i "C:\Installer\Prognosis11.5.0\Prognosis11.5.0.msi" /l*v "install5.log" ACCEPTENDUSERLICENSEAGREEMENT=1 ADDLOCAL="ALL" LICENSE="C:\MyBackup\license" HOMEDIRECTORY="C:\Prognosis"
* Verify Web UI Login,
Save the command output.
Step 8: Check that config:
Services are running;
Monitored appliances / nodes are showing as before
Web UI login is successful and now showing all monitored appliances / managed nodes.
Step 9: Install latest patch for new version eg 11.5 patch 1 (as of December 2018)
-- Completed. --
Having looked at the planning phase in session one of this series, we will turn our focus to the readiness phase. The all important technical capabilities assessment, ensuring the network, endpoints and users are adequately prepared for the move.
Hear first hand from IR's Global Head of Information Systems and Technology, Jason Schwendinger, on how he has been tackling these issues.Join webinar