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how to clear old open alerts after making changes to alerting thresholds, customer or site

GeraldC1
Community Manager

how to clear old open alerts after making changes to alerting thresholds, customer or site

how to clear old open alerts after making changes to alerting thresholds, customer or site. And replace them with new alerts that reflect the changes made.

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GeraldC1
Community Manager

Re: how to clear old open alerts after making changes to alerting thresholds, customer or site

Here is a short video on how to clear old alerts so that new alerts can take their place reflecting the latest changes made to thresholds, customer or site configuration of a monitored appliance.

 

 

 

Steps in this video:

1 - the change
2 - the existing alerts
3 - on the monitoring server:
cd \Prognosis\Server\Configuration
net stop Prognosis
..\irclean autoan
net start Prognosis
4 - validate

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Tags (1)
4 REPLIES 4
GeraldC1
Community Manager

Re: how to clear old open alerts after making changes to alerting thresholds, customer or site

Here is a short video on how to clear old alerts so that new alerts can take their place reflecting the latest changes made to thresholds, customer or site configuration of a monitored appliance.

 

 

 

Steps in this video:

1 - the change
2 - the existing alerts
3 - on the monitoring server:
cd \Prognosis\Server\Configuration
net stop Prognosis
..\irclean autoan
net start Prognosis
4 - validate

Tags (1)

Re: how to clear old open alerts after making changes to alerting thresholds, customer or site

if viewing the video and not reading the text, remeber from \configuration the command is "..\irclean autoan", as the exe is in \x64, not \configuration.

 

 

Steffen_Muessig
05 Base Camper

Re: how to clear old open alerts after making changes to alerting thresholds, customer or site

Hi Chris

thanks for the post. I have a short question.

When using this command, will there be made any changes on the existing thresholds ?

After cleaning the cache will all really existing alarms be deleted and send again to the destination defined in the threshold ?

Many thanks for your feedback

 

Steffen

GeraldC1
Community Manager

Re: how to clear old open alerts after making changes to alerting thresholds, customer or site

Hi, Yes. it will trigger new alerts including emails. irclean removes the cache that tracks the alerts.

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