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Where's the PASSWORDS config, and how can I update Prognosis with new passwords?

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Community Manager

Where's the PASSWORDS config, and how can I update Prognosis with new passwords?

From time to time systems that Prognosis is monitoring (authenticating with) get password changes. How can I update Prognosis with these changes?

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Community Manager

Re: Where's the PASSWORDS config, and how can I update Prognosis with new passwords?

There are a few ways some in the Prognosis Client, some in the Prognosis Web UI. Here is a short video on how to update the PASSWORDS config directly and a precautionary step when updating Prognosis configurations through the Web UI.

 

 

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Community Manager

Re: Where's the PASSWORDS config, and how can I update Prognosis with new passwords?

Alternatively in the Web UI Admin pages there are specific system config pages that can be easier to update the right account user name and passwordif it is a password change in Microsoft Skype for Business, Cisco, Avaya, SBCs and so on. Here is a short video on updating passwords / credentials in various systems through the Web UI Admin pages.

 

 

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