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WebUI search function access denied and root cause

Community Manager

WebUI search function access denied and root cause

In webUI, a user performs a search for an object, and receives a message as below:



Despite the user can see the Cisco phones in the custom dashboard (as a Key Display), the search function access is denied.


This is because the Navigation Views of the Role assigned to this user has removed the CIsco Unified CMs access:




As a result the Search function (as well as the navigation) for Cisco CM related data is disabeld. 

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