Getting the following when trying to bring up the web page:
Thanks for reaching out. It seems the anti forgery cookie either isn't present or isn't what's expected. Please try the following to see if it helps:
1. Try clearing the browser's temporary files using ctrl-shift-del
2. Try another browser (ie, chrome, firefox).
3. Try restarting the Prognosis web site on the system, by stopping and starting the "IrPrognosisSite" site within IIS Manager, by expanding the system name and the "Sites" listing underneath in the "Connections" section of IIS Manager.
Here's an image to assist you:
Thanks for the response. The issue was with the web.conf. I had performed a backup on one server and a restore on a new server. The web.conf had references in it for the old server fqdn. Once this was updated I was able to login.
Thanks for taking the time to explain what you had found in spotting the cause, since this will help us should anyone else have a similar experience in the future.
Glad to hear it's all working now.
Having looked at the planning phase in session one of this series, we will turn our focus to the readiness phase. The all important technical capabilities assessment, ensuring the network, endpoints and users are adequately prepared for the move.
Hear first hand from IR's Global Head of Information Systems and Technology, Jason Schwendinger, on how he has been tackling these issues.Join webinar