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Upgraded Oracle SBC to ECZ 8.0.0p5, now Prognosis is not reporting CPU usage.

drhester
05 Base Camper
‎02-27-2019 08:57 AM
‎02-27-2019 08:57 AM

Upgraded Oracle SBC to ECZ 8.0.0p5, now Prognosis is not reporting CPU usage.

We have upgraded serveral SBCs both physical and VM to Acme Packet 4600 ECZ8.0.0 Patch 5 (Build 170)

Since doing so the dashboard for the SBCs shows 0 for the CPU.  The SBC itself is reporting between 3% and 7%.

 

Is there a compatability issue with this version and Prognosis 11.4.0?

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GeraldC1
Community Manager
Community Manager
‎03-12-2019 05:30 AM
‎03-12-2019 05:30 AM

Re: Upgraded Oracle SBC to ECZ 8.0.0p5, now Prognosis is not reporting CPU usage.

Yes that version should be supported (all versions E-CZ 7.1.0 - 8.1.0 ) . Here is the location of the supported platforms:

https://community.ir.com/t5/How-to-Guides/Prognosis-for-Unified-Communications-Supported-Platforms/b...

 

 

HTH

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