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Upgrade to 12.2 issue

Alain
08 Mountaineer

Upgrade to 12.2 issue

Hello,

I test the Prognosis HA procedure upgrade from 11.9 patch 08 to 12.2.

I use the IR documentation Applying Patches & Upgrades With HA,  for 11.5 and higher.

I succesffuly completed the steps 1 thru 5 and my Stanby server is upgraded to Prognosis version12.2.

But at the step 6  the PostgreSQL replication from server A to server is not working,

I found the PrognosisPostgres service is stopped.

I start the service but it stop immediately.

Is some know why and how to fix it.

 

Thanks,

Tags (1)
1 REPLY 1
David_Sun
Community Manager

Re: Upgrade to 12.2 issue

Hi Alain,

 

To investigate the issue our support team will need to look into the log files. Can you please open a support case and attach the irfaxes and the most recent files in C:\PrognosisData\PostgresData\log folder?  

 

Thank you.

 

Regards

David Sun 

 

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