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Upgrade to 12.2 issue

09 Summiteer

Upgrade to 12.2 issue


I test the Prognosis HA procedure upgrade from 11.9 patch 08 to 12.2.

I use the IR documentation Applying Patches & Upgrades With HA,  for 11.5 and higher.

I succesffuly completed the steps 1 thru 5 and my Stanby server is upgraded to Prognosis version12.2.

But at the step 6  the PostgreSQL replication from server A to server is not working,

I found the PrognosisPostgres service is stopped.

I start the service but it stop immediately.

Is some know why and how to fix it.



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Community Manager

Re: Upgrade to 12.2 issue

Hi Alain,


To investigate the issue our support team will need to look into the log files. Can you please open a support case and attach the irfaxes and the most recent files in C:\PrognosisData\PostgresData\log folder?  


Thank you.



David Sun 


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