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Unable to delete database file

DaleJones
09 Summiteer

Unable to delete database file

1 ACCEPTED SOLUTION

Accepted Solutions
DaleJones
09 Summiteer

Re: Unable to delete database file

Details: This video describes an issue of unable remove old database from file explorer. When trying to delete the database you reveive the following error. 
database error.PNG

Solution: 
The database is currently running in Prognosis. 
1. Open up Services and locate Prognosis service and stop the services.

2. Next go back to file explorer Prognosis\Server\Configuration directory and delete the database.

3. Start the Prognosis services back up.

View solution in original post

1 REPLY 1
DaleJones
09 Summiteer

Re: Unable to delete database file

Details: This video describes an issue of unable remove old database from file explorer. When trying to delete the database you reveive the following error. 
database error.PNG

Solution: 
The database is currently running in Prognosis. 
1. Open up Services and locate Prognosis service and stop the services.

2. Next go back to file explorer Prognosis\Server\Configuration directory and delete the database.

3. Start the Prognosis services back up.

View solution in original post

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