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Route Group Alert logic

PhanindraAtchi
10 Guide

Route Group Alert logic

Hello Team,

Can any one explain how route group alert logic works in prognosis. We are receving this alerts but not sure when we i checked in call manager the configuration remains gud. We just wants to know this alert triggers when call hits the .RG?Please brief this

 

RG.JPG

Regards,

Phani

1 REPLY 1
Scot_Clark
Sage

Re: Route Group Alert logic

Hello Phani,

 

That threshold generates an alert when querying the record CallmanagerRouteGroupShort, and when a 0 is returned for the field " OrderedRouteGroupStatus" on a given interval, the alert will be generated.  0 = down.  Other values are 1 = Degraded, 2 = disabled, 3 = unknown, 4 = Up.

 

We query that record using Cisco SQL against the CM to get that value. 

 

Let us know if you have any other questions.

 

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