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Prognosis 11.9 what causes multiple "Internal program error C++ New Failure" in WV.log

Alain
08 Mountaineer

Prognosis 11.9 what causes multiple "Internal program error C++ New Failure" in WV.log

 
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David_Sun
Community Manager

Re: Prognosis 11.9 what causes multiple "Internal program error C++ New Failure" in WV.log

Thank you Alain for the update. Glad to know it is working well now after the reboot.

 

Regards

David 

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3 REPLIES 3
David_Sun
Community Manager

Re: Prognosis 11.9 what causes multiple "Internal program error C++ New Failure" in WV.log

Hello Alain,

 

This "Internal program error - C++ New Failure" error usually indicates the system is runing low at resources eg CPU and Memory. Sometimes it can happen when a vulnarability scanner scans the server. 

 

To find out the cause of it on this server, we will need to review the irfax. Could you please log a support case with irfax for our support team to check? 

 

Thanks

David

Alain
08 Mountaineer

Re: Prognosis 11.9 what causes multiple "Internal program error C++ New Failure" in WV.log

Hi David,

 

Thanks for your reply. I watched the VM performance under the Task Manager and I noticed the Handles was very to hight. After rebooted the VM all works very find.

David_Sun
Community Manager

Re: Prognosis 11.9 what causes multiple "Internal program error C++ New Failure" in WV.log

Thank you Alain for the update. Glad to know it is working well now after the reboot.

 

Regards

David 

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