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Not seeing data in Advanced Reporting

Community Manager

Not seeing data in Advanced Reporting

Are you running reports and not seeing any data?

 

 

 

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Cheers
Levon Lyons
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Community Manager

Re: Not seeing data in Advanced Reporting

If you are not seeing any data when running reports there are a few items to confirm

 

- confirm the ETL job is running

  -- if you have access to SQL Server Management Studio navigate to Server > SQL Server Agent > Jobs, then right click on the PrognosisBDI_UC_StartETL and select 'View History' you should see Green check marks if successful. If not contact support

 

- Confrim BigDataInsightUC databases are running in Prognosis

  -- Open Prognosis and view the running databases, you should see up to 8 BigDataInsightUC databases running. if they are not running then you can start them up, if having issues contact support

 

- Confrim data is flowing from the monitoring node to the manager node

  -- you can accomplish this by creating a live display using a record that you should be seeing data. if you have any issues with this contact support. 

 

 

 

If my answer helped you today, please give my post a like and be sure to mark the 'Accept Solution' button to help others find the answer!
Cheers
Levon Lyons
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