Moving Prognosis files from "C" drive to another Drive

[Venkatesh]

Hello Team,

We are going to do Prognosis upgrades for our clients to the latest version 11.9.

Currently, the application was installed in the "C" drive for multiple clients.

can we perform these upgrades other than the "C" drive from the old version to the new version?

if yes, What are the steps we have taken to achieve this? 

Could anyone please provide detailed steps to do this?

Thanks,

Venkatesh

[SCOTT_BALDWIN]

Hello @Venkatesh,

Unfortunately, there is no way to simple move which drive the Prognosis Platform is installed on for Windows deployments. This is because there are numerous references to drive locations (including the drive letter) in the Prognosis Platform files and registry entries.

The only way to move the Prognosis Platform to a new drive is to uninstall the application and reinstall it on the desired drive.

Thank you,
Scott Baldwin