customer says 'It might be useful for there to be a link to log a ticket on the Contact Support Page on the Prognosis Community site.
The only thing there was a link to contact support via email…' - I agree. Can this be done?
Solved! Go to Solution.
Hi Mick,
From my understanding it will be possible to log a support ticket through the community, but that function is still being worked on. once it gets completed im sure there will be links all over to log tickets. Hope this helps.
Hi Mick,
From my understanding it will be possible to log a support ticket through the community, but that function is still being worked on. once it gets completed im sure there will be links all over to log tickets. Hope this helps.
The integrated Support Case Portal is coming soon. In the mean time here is a link to the current Customer Support Case Portal.
HTH
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