Description: The wvlog.txt or wvlog record has an error similar to:
2017-03-01 02:00:00 F-05512064 msginp 00387 IRDSPSRV 11.1.0 003396 - Unknown Profile - SAMPLE
Cause: This indicates that a running analyst or threshold has an email dispatch destination configured that does not exist. This is common when you remove the default email destination from DISPATCH MANAGER, or have configured a custom one and not also configured it to your DISPATCH MANAGER Configuration.
Solution: Either add this profile to the Profiles or groups tab in your DISPATCH MANAGER Configuration In Prognosis, or correct the threshold to use an available configuration.
See the section Home > System Functions > Dispatch Manager for more details.
This post is dedicated to Prognosis Self-Monitoring, supplying KB articles for resource on the event your alerted for an issue within your Prognosis environment.
What is PSM?
The Prognosis Self-Monitoring solution is a Threshold with supporting displays/dashboards and is designed to help
Prognosis administrators to simplify managing their Prognosis environment and detect issues in Prognosis from a top
level managing node.
How do I get PSM on my Prognosis environment?
Send an email to Support USA Support.USA@ir.com requesting the install of Prognosis Self-Monitoring.
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