KB00003364 - Wvlog error: Unknown Profile

[Levon_Lyons]

Description: The wvlog.txt or wvlog record has an error similar to: 

2017-03-01 02:00:00 F-05512064 msginp 00387 IRDSPSRV 11.1.0 003396 - Unknown Profile - SAMPLE 

Cause: This indicates that a running analyst or threshold has an email dispatch destination configured that does not exist. This is common when you remove the default email destination from DISPATCH MANAGER, or have configured a custom one and not also configured it to your DISPATCH MANAGER Configuration. 

Solution: Either add this profile to the Profiles or groups tab in your DISPATCH MANAGER Configuration In Prognosis, or correct the threshold to use an available configuration. 
See the section Home > System Functions > Dispatch Manager for more details.

[Levon_Lyons]

This post is dedicated to Prognosis Self-Monitoring, supplying KB articles for resource on the event your alerted for an issue within your Prognosis environment.

What is PSM?

The Prognosis Self-Monitoring solution is a Threshold with supporting displays/dashboards and is designed to help

Prognosis administrators to simplify managing their Prognosis environment and detect issues in Prognosis from a top

level managing node.

How do I get PSM on my Prognosis environment?

Send an email to Support USA Support.USA@ir.com requesting the install of Prognosis Self-Monitoring.

[andrew_gjertsen]