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KB00003364 - Wvlog error: Unknown Profile

Community Manager

KB00003364 - Wvlog error: Unknown Profile

Description: The wvlog.txt or wvlog record has an error similar to: 

2017-03-01 02:00:00 F-05512064 msginp 00387 IRDSPSRV 11.1.0 003396 - Unknown Profile - SAMPLE 

Cause: This indicates that a running analyst or threshold has an email dispatch destination configured that does not exist. This is common when you remove the default email destination from DISPATCH MANAGER, or have configured a custom one and not also configured it to your DISPATCH MANAGER Configuration. 

Solution: Either add this profile to the Profiles or groups tab in your DISPATCH MANAGER Configuration In Prognosis, or correct the threshold to use an available configuration. 
See the section Home > System Functions > Dispatch Manager for more details.

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Cheers
Levon Lyons
1 REPLY 1
Community Manager

Re: KB00003364 - Wvlog error: Unknown Profile

This post is dedicated to Prognosis Self-Monitoring, supplying KB articles for resource on the event your alerted for an issue within your Prognosis environment.

 

What is PSM?

The Prognosis Self-Monitoring solution is a Threshold with supporting displays/dashboards and is designed to help

Prognosis administrators to simplify managing their Prognosis environment and detect issues in Prognosis from a top

level managing node.

 

How do I get PSM on my Prognosis environment?

Send an email to Support USA Support.USA@ir.com requesting the install of Prognosis Self-Monitoring.

If my answer helped you today, please give my post a like and be sure to mark the 'Accept Solution' button to help others find the answer!
Cheers
Levon Lyons
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