cancel
Showing results for 
Search instead for 
Did you mean: 

Insight Reporter Location Identifier

MattAnderson
05 Base Camper

Insight Reporter Location Identifier

The IR_LOCATION column of the IR_CTPPHONE table looks like it might identify the location of the device. 

Would you happen to have a mapping of these values to corresponding location codes?
If this is not a reliable identifier for location can you recommend another column or table where I could find that?

1 REPLY 1
SCOTT_BALDWIN
Community Manager

Re: Insight Reporter Location Identifier

Hello @MattAnderson,

 

The IR_LOCATION field is pulled directly from Cisco as a string field. The label set in Cisco is the only mapping available. The field description of the IR_LOCATION field is: "The CallManager location this TelePresence device is part of".

 

The IR_CTPPHONE record and IR_LOCATION field in Advanced Reporting directly correlates to the CiscoTelePresencePhone (CTPPHONE) record and LocationName (LOCATION) field from Prognosis Platform. Please see this Online Help page for a more details on the Prognosis Platform records: Records Listed Alphabetically. This page includes a search function at the top of the table allowing for a search by the record &/or the field names.

 

Thank you,

Scott Baldwin

 

Webinar: Keep the modern workforce connected

Unified Communications has always been an important part of companies' digital transformation efforts due to its ability to enable rich virtual collaboration and communication. But with COVID-19, we've reached a break-through point.

Join Bill Haskins, Sr. Analyst & Partner, Unified Communications at Wainhouse Research, and John Ruthven, CEO at IR discuss UC challenges companies are experiencing due to the COVOID-19 crisis.

Join webinar
Top Liked Members