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How to migrate from one server to another

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How to migrate from one server to another

I've seen and have been asked some question's about migrating from one server to another. I have put together a step by step guide for this process. Follow the steps in the reply below.

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Re: How to migrate from one server to another

  1. On old server: Make a backup of all Analysts, Thresholds, Databases and configurations.
    • In node navigator, expand node, expand all sub directories
    • On Analysts and Thresholds:
      1. Select, right click properties
      2. Check the tab “Nodes to run on”, if it is hard coded in the “Selected Nodes (right window) for the old node name change it to “#Current Node”
      3. Click Save As.
        1. Recommend creating a new folder (Maybe named old server) to save all files in. (including databases in below steps)
    • On Databases you want to keep:
      1. Copy folders in this file location <drive>:\Prognosis\Server\Configuration. The folders will match your database names in the GUI.
    • If the server is the manager,
      1. You will need to copy the network config (\Prognosis\User Interface\My Displays & Configurations)
      2. If the thresholds are sending emails you will need the Dispman config,
      3. Backup or make note of any alerts, automation, availability, nodegroups. You can do this through the desktop client.
  2. Stop all Prognosis Services in Windows Services.
  3. Navigate to the drive that Prognosis is installed on.
  4. Zip files up into a single.
    1. If unsure what all you may need, you can zip the entire Prognosis directory as a backup.
  5. On the new server, install a fresh copy of Prognosis that matches the version and patch of the Prognosis on the old server. You will need to use a copy of your license file found here: "<drive>:\Prognosis\Server\Configuration\license"
  6. Re-Add all UC Devices via WEBUI or GUI (Your standard Analysts and Thresholds related to the UC Devices will start back up on their own)
    1. If manager node probably will not have to do this
  7. Stop all Prognosis Services in Windows Services.
  8. Place zip folder on new server.
  9. Copy and replace databases into same path as before but on new server.
    1. \Prognosis\Server\Configuration (for database folders)
  10. Copy and replace the files for Display and Configuration (the old server folder you saved from old server) into the same path as before but on new server.
    1. \Prognosis\User Interface\My Displays & Configurations
  11. Restart new Server
  12. Start all Prognosis Services in Windows Services if not already started.
  13. Open the Prognosis client

In Document Navigator, navigate to the folder you placed into My Displays & Configurations from the old server. Double-click on the Thresholds and analysts to start them.

14. Under Databases select and right click on Databases section

15. Click on properties, and type in the exact name of the database (It is better to copy the file name and paste it in) into both “Name” and “Location” boxes

16. If you have the databases stored on a different drive than prognosis, copy the entire file path into the location field. Click OK.

17. Then click on the yellow c in the top toolbar for Prognosis

18. Then click start on the window that pops up.

View solution in original post

1 REPLY 1
Highlighted
Hero

Re: How to migrate from one server to another

  1. On old server: Make a backup of all Analysts, Thresholds, Databases and configurations.
    • In node navigator, expand node, expand all sub directories
    • On Analysts and Thresholds:
      1. Select, right click properties
      2. Check the tab “Nodes to run on”, if it is hard coded in the “Selected Nodes (right window) for the old node name change it to “#Current Node”
      3. Click Save As.
        1. Recommend creating a new folder (Maybe named old server) to save all files in. (including databases in below steps)
    • On Databases you want to keep:
      1. Copy folders in this file location <drive>:\Prognosis\Server\Configuration. The folders will match your database names in the GUI.
    • If the server is the manager,
      1. You will need to copy the network config (\Prognosis\User Interface\My Displays & Configurations)
      2. If the thresholds are sending emails you will need the Dispman config,
      3. Backup or make note of any alerts, automation, availability, nodegroups. You can do this through the desktop client.
  2. Stop all Prognosis Services in Windows Services.
  3. Navigate to the drive that Prognosis is installed on.
  4. Zip files up into a single.
    1. If unsure what all you may need, you can zip the entire Prognosis directory as a backup.
  5. On the new server, install a fresh copy of Prognosis that matches the version and patch of the Prognosis on the old server. You will need to use a copy of your license file found here: "<drive>:\Prognosis\Server\Configuration\license"
  6. Re-Add all UC Devices via WEBUI or GUI (Your standard Analysts and Thresholds related to the UC Devices will start back up on their own)
    1. If manager node probably will not have to do this
  7. Stop all Prognosis Services in Windows Services.
  8. Place zip folder on new server.
  9. Copy and replace databases into same path as before but on new server.
    1. \Prognosis\Server\Configuration (for database folders)
  10. Copy and replace the files for Display and Configuration (the old server folder you saved from old server) into the same path as before but on new server.
    1. \Prognosis\User Interface\My Displays & Configurations
  11. Restart new Server
  12. Start all Prognosis Services in Windows Services if not already started.
  13. Open the Prognosis client

In Document Navigator, navigate to the folder you placed into My Displays & Configurations from the old server. Double-click on the Thresholds and analysts to start them.

14. Under Databases select and right click on Databases section

15. Click on properties, and type in the exact name of the database (It is better to copy the file name and paste it in) into both “Name” and “Location” boxes

16. If you have the databases stored on a different drive than prognosis, copy the entire file path into the location field. Click OK.

17. Then click on the yellow c in the top toolbar for Prognosis

18. Then click start on the window that pops up.

View solution in original post

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