How to check on alert emails to see if they are getting sent or getting stuck?

[GeraldC1]

How to check on alert emails to see if they are getting sent or getting stuck?

[GeraldC1 · Accepted solution]

Here's a short video on how to use the Web UI to monitor email alerts, and drill down to determine cause of any problems.

Note the previous video mentioned is in this post:

https://community.ir.com/t5/Unified-Communications/How-to-enable-email-alerts-for-Avaya-PBX-alerting...

[GeraldC1 · Accepted solution]

Here's a short video for using the Prognosis Client to do the same check and address problems if any with email alerts.