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How To Replay Avaya Calls


How To Replay Avaya Calls

How do you Replay Avaya Calls?


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Re: How To Replay Avaya Calls


How do you Replay Avaya Calls?


  1. Logon to the Web-UI
  2. Primary Navigation Panel > PBXs 
  3. Secondary Navigation Panel > Expand desired PBX
  4. Scroll down and click on Calls 
  5. Dashboard > locate Navigation buttons (top right) 
  6. Drag Slider Bar to the Left to a desired starting position > or all the way over to the Left to Starting position of  Interval
  7. Click on desired Navigation button (Fast Forward or Rewind - Previous or Next interval)

Note: Previous and Next Intervals require manual click; Fast Forward and Rewind are automatic operations.



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Having looked at the planning phase in session one of this series, we will turn our focus to the readiness phase. The all important technical capabilities assessment, ensuring the network, endpoints and users are adequately prepared for the move.

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