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HA High Availability error

09 Summiteer

HA High Availability error


When I want to configure a new HA link why I often receive the error message below and how to fix it.


Node Query Error

  • Failed to retrieve candidate nodes. Reason: Failed to get the Prognosis connection info. Failed to execute PQL statement, status: EPqlStatus_Timeout. Last error:


Community Manager

Re: HA High Availability error

Hi @Alain ,


It appears there is connection issue between the servers and as such the PQL query failed to execute. To investigate the issue, could you please log a support case with the irfaxes from all servers ( top management server, HA active and passive) so that our support team can review? 



David Sun

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