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Expressway Syslog configuration

kashyap
06 Trekker

Expressway Syslog configuration

Hi Team,

 

I have a few queries related to expressway,

1. Can we able to configure Syslog for expressway c and e? if yes how?

2. If we are able to configure Syslog events for expressway what type of data will be captured by Prognosis?

for example, if we configure Syslog for call manager we can able to get CDR details like that what type of data can be seen for expressways in the Prognosis web GUI.

 

Thanks,

Kashyap.

 

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Expressway Syslog configuration

Hi @kashyap 

 

Hopefully the following information helps answer your questions:

 

1. You would need to refer to the Cisco Expressway Administrator Guide for instructions on how to configure the Expressway device to send syslog messages to a remote server. You just need to make sure the correct port is configured in the Syslog collector in Prognosis to receive these. Please refer to this page for information on how to configure Prognosis to receive syslog messages.

 

2. Prognosis is capable of receiving syslog messages from any device as long as they're using standard syslog format and the Prognosis node has the required license to run the Syslog collector. It shouldn't matter what messages the device sends, Prognosis should receive and populate these into the syslog record. Unfortunately, Prognosis doesn't currently have any packaged displays that will show specific Expressway syslog messages, but it should be easy enough to create displays that will show specific message types or or thresholds that will generate alerts based on known error conditions. Collecting a database to capture message types over time is an ideal way to correlate messages to specific events that woudl help you refine any alerts you need to generate.

We can provide basic guidance on how to filter the messages using a where clause in a display or, similarly trigger a threshold condition based on a where clause, but if you're after a custom solution, engaging with our Professional Services team might be a better option as they can build a solution to meet your specific needs.

 

I hope this helps!
Regards,
Scott Clement

View solution in original post

2 REPLIES 2

Re: Expressway Syslog configuration

Hi @kashyap 

 

Hopefully the following information helps answer your questions:

 

1. You would need to refer to the Cisco Expressway Administrator Guide for instructions on how to configure the Expressway device to send syslog messages to a remote server. You just need to make sure the correct port is configured in the Syslog collector in Prognosis to receive these. Please refer to this page for information on how to configure Prognosis to receive syslog messages.

 

2. Prognosis is capable of receiving syslog messages from any device as long as they're using standard syslog format and the Prognosis node has the required license to run the Syslog collector. It shouldn't matter what messages the device sends, Prognosis should receive and populate these into the syslog record. Unfortunately, Prognosis doesn't currently have any packaged displays that will show specific Expressway syslog messages, but it should be easy enough to create displays that will show specific message types or or thresholds that will generate alerts based on known error conditions. Collecting a database to capture message types over time is an ideal way to correlate messages to specific events that woudl help you refine any alerts you need to generate.

We can provide basic guidance on how to filter the messages using a where clause in a display or, similarly trigger a threshold condition based on a where clause, but if you're after a custom solution, engaging with our Professional Services team might be a better option as they can build a solution to meet your specific needs.

 

I hope this helps!
Regards,
Scott Clement

kashyap
06 Trekker

Re: Expressway Syslog configuration

Thank you @Scott_Clement 

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