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Customer Number Where to find?

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05 Base Camper

Customer Number Where to find?

Is there an easy way for us to find our IR customer number? We have a Prognosis 11.1 installed and we would like to find our customer number.

3 REPLIES 3
Community Manager

Re: Customer Number Where to find?

Hi Paul,

 

We don’t really use customer numbers, its either your email or company name. Unless you are looking for the Path Insight customer number, that you would be able to find from the license email you would have received when setting up Path Insight. Please let me know specifically what customer number you are looking for and I can help you get it. 

If my answer helped you today, please give my post a like and be sure to mark the 'Accept Solution' button to help others find the answer!
Cheers
Levon Lyons
05 Base Camper

Re: Customer Number Where to find?

Hi Levon,

 

We are indeed looking for the 'Path Insight' customer number as we inherited the administration of an IR Prognosis system. Perhaps we should take this offline and maybe you can help us to find out the number?

Thanks!

-Paul

05 Base Camper

Re: Customer Number Where to find?

It appears that there is no easy way to determine our customer number for Path Insight so I went ahead and submitted a support ticket.

-Paul

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