Showing results for 
Search instead for 
Did you mean: 

Cisco UBE alerts

05 Base Camper

Cisco UBE alerts

Hello All,


Can prognosis trigger alerts when  Cisco UBE failover occur from HA to secondary.




Tags (1)

Re: Cisco UBE alerts

Hi @Venkata,


I have seen only a few CUBE HA questions like this.

  • With each question, the CUBE HA used duplicates the voice signal into 2 streams, one for each CUBE so failover without call loss is possible.
  • Both CUBEs in the HA pair look to Prognosis like a unique and active CUBE.
  • There is a command to check the current HA status of the CUBE, but this command is not currently issued by Prognosis.

If this environment is using the same CUBE HA solution I've seen in the past, then Prognosis is not yet able to determine which CUBE is active/standby.


The best option forward is to contact your Account Manager to see if an Extended Solution is available or if this can be a Feature Enhancement Request.


Thank you,
Scott Baldwin


05 Base Camper

Re: Cisco UBE alerts

Thanks Scott.

Webinar: Keep the modern workforce connected

Unified Communications has always been an important part of companies' digital transformation efforts due to its ability to enable rich virtual collaboration and communication. But with COVID-19, we've reached a break-through point.

Join Bill Haskins, Sr. Analyst & Partner, Unified Communications at Wainhouse Research, and John Ruthven, CEO at IR discuss UC challenges companies are experiencing due to the COVOID-19 crisis.

Join webinar
Top Liked Members