Change Community login password

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Change Community login password

I've searched the Community and FAQ's, and I'm sure I'll feel like an idiot when someone points out how obvious this task is, but how do I update the password for my community.ir.com login?

1 ACCEPTED SOLUTION

Accepted Solutions
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Staff

Re: Change Community login password

Hello!

 

The easiest way I know of to change your password is to ensure that you are logged out of the Community Portal. From there, I would click sign in but instead of signing in, choose the forgot password option. 

This will send you a link to the email associated with your community account where you can reset the password. 

 

Please let me know if you run into any issues getting this completed, there have been instances where customers did not receive their links. 

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2 REPLIES 2
Highlighted
Staff

Re: Change Community login password

Hello!

 

The easiest way I know of to change your password is to ensure that you are logged out of the Community Portal. From there, I would click sign in but instead of signing in, choose the forgot password option. 

This will send you a link to the email associated with your community account where you can reset the password. 

 

Please let me know if you run into any issues getting this completed, there have been instances where customers did not receive their links. 

View solution in original post

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Re: Change Community login password

Hi Khoa_Ngo,

 

Thanks for the info.  I thought about doing that, but figured I'd ask if there were another way first.

 

Thanks!

Chris

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