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Audicodes DSP nonsense datas

Christophe
05 Base Camper

Audicodes DSP nonsense datas

Good Morning everybody

I am monitoring audiocodes appliances with 11.9

On the DSP VIEW, I have :

DSP CH       DSH CH ACTIVE        DSP CH UTIL %

24                  712                           2.966.67

 

This is nonsense.

As usual, it is impossible to understand what prognosis do in the background so..

Does someone have such problem ?

 

Chris

 

 

Tags (1)
1 REPLY 1
SCOTT_BALDWIN
Expert

Re: Audicodes DSP nonsense datas

Hello @Christophe,

You are correct, the DSP channels available, number active and percent usage is not logically possible. I suspect the irSBC.exe collector shows the correct data for the channels available, but the collector appears to be putting incorrect values into usage and percentage.

 

IR Support will need to look at this much more in-depth to know what is wrong.

 

Please open a Support Case with the following:

  • The description of this issue from this post.
  • The screen capture attached to this post.
  • A fresh irfax from the Monitoring Node.

Support may also need some raw CDR files, but they will share how to gather these if needed.

 

Thank you,
Scott Baldwin

 

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