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Failed to publish Documents: Error occured while downloading - no data was received

IR Partner

Failed to publish Documents: Error occured while downloading - no data was received

Hi there !

I have a Problem to send a document from the Client to the IIS with the error message in the Topic Name. Test Connection could
be established successful. Has anyone an idea what here happen ?

Facts:
- Windows 7 Pro 64bit
- Prognosis 10.1.5 SP2

Bye
Markus
1 REPLY 1
Hero

Re: Failed to publish Documents: Error occured while downloading - no data was received

Hi Markus

Here's a check list and also a Help article specifying the limitations and log files. If still no luck, you might open a case with Support.
"Prognosis System > User Interfaces > Web Application > View Systems > Sending Documents to the Web Server"

Checklist:
- A member of Windows local Administrators group? (required.)
- Any display errors in the Client? Close-open it and then check File > Event History in the Client to confirm.
- The SECURITY config denying it? For example, try replace it with GRANT (*,*,*) temporarily to see.
- A simple display publishes OK? Create one of a single table of a simple record with Where ALL to see.
- Any errors in the logs? PublishToWeb_User.log and PrognosisUILog.txt as specified in the above Online Help article.

HTH
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