how to drill into Cisco Meeting Server (CMS) call legs and voice quality that is new in 11.5?

[GeraldC1]

how to drill into Cisco Meeting Server (CMS) call legs and voice quality that is new in 11.5?

[GeraldC1 · Accepted solution]

 Here is a short video on Prognosis for Cisco Meeting Server monitoring and navigating into call legs and voice quality metrics.

Steps in this video:

1. Navigate to Cisco Meeting Servers

2. All Cisco Meeting Server Clusters

3. CMS of interest:
- Select in dashboard or expand in navigation pane

note the same options in the Navigation as are in the Overview dashboard:
- Calls,
- Components,
- Cluster,
- LDAP,
- Licensing,
- Certificates,
- Vendor
- Alerts,
- Syslog

4. Collapse navigation for more screen space for dashboards if necessary

5. Calls Central

- > Calls last 15 minutes,

Call Legs

Historical

6. Historical Call Legs

7. Back Replay
(15-minute chunks)

8. Stop (see some poor call metrics)

9. Export to Excel - calls in a specified 15 minutes interval

Slide player up and down

10. Call Leg Details

11. Call Quality
~
Replay the call