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Wvlog error: Unable to create a raw socket. 10013 Create error (IRSNMPTR)

Support_Sydney
Moderator

Wvlog error: Unable to create a raw socket. 10013 Create error (IRSNMPTR)

Description: You are receiving a wvlog error similar to the following:

2015-11-18 14:57:27 00018501 udphsocp 00554 IRSNMPTR 10.4.0 004040 - Unable to create a raw socket. 10013 Create error (IRSNMPTR).

Caused: The SNMP Traps In process irsnmptraps.exe needs exclusive access to open a listener on port 162. Something else on your Prognosis server is already using this port. It could even be the NORTEL collector in prognosis.

Solution: You can only have 1 trap receiver using port 162 per server. You have two options:

1. Disable the other process that is listening on this port if this was unintended
Running the following command may help you locate the offending process
netstat -ano | findstr 162 command

From the above look for the PID in yoru running processes.

2. If you need both snmp trap receivers, then the second one needs to be configured to use a different port.

I.e.
To change SNMPTRAPS Collector - edit the SNMPTRAPS Configuration in prognosis and change the following line and click start:
!TRAPPORT (162)
or
TRAPPORT (162)

Change the value to something else and remove the comment (!) from in front of it if it exists.

To Change the NORTEL Collector - Edit the NORTEL_PBX configuration in Prognosis and change the following line and click start:
DEFINE TRAPPORT(#GlobalDefault, port=162)

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Support_Sydney
Moderator

Re: Wvlog error: Unable to create a raw socket. 10013 Create error (IRSNMPTR)

IR official article 00003365