Why Avaya Contact Center Reports show no data in Advanced Reporting?

[David_Sun]

Question: The Avaya Contact Center (eg, AES, AEP) reports do not show data in the Advanced Reporting, what is the cause?

[David_Sun · Accepted solution]

This issue has been identified and development team has built a hotfix for it, if you are experiencing this problem, please log a support case, our support team will help deploy the hotfix. 

Thank you

David